Tanya Jawab
Tentang Amore Care
Pertanyaan Tentang Asuransi
The website of PT Asuransi Jiwa Generali Indonesia. uses cookies and similar technologies to ensure the proper functioning of the webpages, as well as improve the surfing experience of users.
PT Asuransi Jiwa Generali Indonesia, on its web sites, does not use cookies to carry out profiling activities with marketing purpose.
This document provides for detailed information on the use of cookies and similar technologies, how they are used on the website and on their management modalities.
Cookies are text files (letters and/or numbers) containing groups of information stored on data subjects’ computer or mobile device every time they visit a website through a browser. At each subsequent visit, the browser sends these cookies to the website which originated them or to another website. Cookies allow websites to store certain information in order to ensure that users can navigate online in a simple and fast way.
Cookies are used for different purposes, have different characteristics and they can be used either by the owner of the website you are visiting, or by third parties.
PT Asuransi Jiwa Generali Indonesia does not use cookies in its websites for commercial profiling.
The websites of PT Asuransi Jiwa Generali Indonesia use the following categories of cookies:
| Type of cookies | Purposes |
| Session cookies or browsing cookies |
These cookies are necessary for a correct functioning of the website and for the use of the services contained therein. In their absence, the website or some of its sections may not work properly. Therefore, cookies are always used regardless of the users’ preferences. This category of cookies is always sent from our domain. User may delete these cookies by using their browser functions. |
| Service | Description | Examples | Links |
| Session cookies | Necessary for the browsing by users |
VISITOR Statistic Language |
|
| Persistent cookies |
It enables the user experience remembering the browsing options selected by users |
w3gPrivacyCookie, privacycookie |
| Type of cookies | Purposes |
| Analytics cookies | These cookies are used to collect information on the use of the website, such as, for instance, the pages visited more frequently. Such cookies do not store users’ identification data, but they collect only aggregated and anonymous data. These cookies are sent from our domain or by third parties’ domains. |
| Services | Description | Examples | Links |
| Google Analytics | Recording information on how visitors use our website, the details on the visits to our website and the origin of visitors. |
_UTMA, _UTMB, _UTMC, _UTMT, _UTMZ _ga, _gat |
google.it/intl/it/policies/technologies/cookies/ |
| Type of cookies | Purposes |
| Cookies for the integration of third parties' functionalities |
These cookies are used in relation to the use of functionalities available on the website (e.g., icons of social networks for the sharing of contents or for the use of services provided by third parties). |
| Service | Description | Examples | Links |
| Media | Services used for videos managed by Akamay and Kaltura. |
Akamay_analyticsMetrics_clientId _mkto_trk |
www.kaltura.com |
You can also find more information about cookies and how to manage them by consulting the websites www.youronlinechoices.com and www.aboutcookies.org.
Note: third party’s cookies may change name, increase or decrease at any time and without notice by the third party’s provider.
The provision of data by users is optional.
Users of PT Asuransi Jiwa Generali Indonesia website will provide consent for the provision of data through cookies if they carry out one of the following actions:
The user always has the option to withdraw consent, by clicking on the links shown in the table above.
Users may set their browser in order to receive a warning on the presence of cookies and decide if accept or refuse them. Moreover, they may delete such cookies through functions available in every browser for the Internet access.
For example, in Internet Explorer, through the menu Tools-> Internet Options -> Privacy, you can access a control panel where it is possible to accept or not the different types of cookies and remove them.
Chrome: https://support.google.com/chrome/answer/95647?hl=it
Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9
Opera: http://help.opera.com/Windows/10.00/it/cookies.html
Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT
In addition to being able to use the tools provided by the browser to activate or deactivate individual cookies, we inform you that the website www.youronlinechoices.com lists the main providers which work with website operators to collect and use information useful for the purpose of advertising behavioral. You can deactivate or activate all companies or alternatively adjust your preferences individually for each company. To do so you can use the tool you find on the page www.youronlinechoices.com/it/le-tue-scelte to check your preferences on behavioral advertising.
Cookies can be stored for different periods of time depending on the purpose for which they are processed by PT Asuransi Jiwa Generali Indonesia, or by third party companies, in compliance with the applicable privacy laws. The temporary first session cookies are active for the whole duration of the session; the permanent first session cookies have a validity period of up to 24 months, whereas for third party’s cookies the retention period is indicated by the third parties in the relative websites, accessible through the dedicated links in the table and/or by consulting the websites www.youronlinechoices.com and www.aboutcookies.org.
The new European regulation on the protection of personal data (GDPR) requires us to review our privacy notices in order to make our stakeholders more aware of the purposes and modalities related to the processing of their personal data.
We consider our stakeholders’ personal data as a core value to be safeguarded, and we wish to establish a relationship with them based on full transparency and awareness with respect to the purposes and modalities we use when processing their data.
In order to ensure that our information is clear, we have drawn up some ad-hoc documents (privacy notices), dedicated to each specific type of relationship that might be established.
We invite you to examine the privacy notice relevant to you, in order to get aware, in detail, of how we process your personal data.
The documents uploaded on this website are only aimed at providing information. In case it might be necessary to collect your consent, due to the nature of the personal data processed, we will perform this activity with different modalities and channels.
Privacy notice for our customers and other persons interested in our products
For any question you may have or if you wish to exercise a right in respect of the processing of your personal data, the Data Protection Officer can be contacted:
by e-mail at: care@generali.co.id
or
by traditional letter at: PT Asuransi Jiwa Generali Indonesia, Generali Tower Lantai 7, Gran Rubina Business Park, Kawasan Rasuna Epicentrum, Jl. H.R. Rasuna Said Kavling C-22, Jakarta, Indonesia.
The term Personal data breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed. This disclosure may occur, by way of example, for the following reasons:
The new European regulation on the protection of personal data (GDPR) provides for, upon the occurrence of certain circumstances, the obligation to notify the breach to the competent Supervisory Authority no later than 72 hours from the awareness as well as the communication of such breach to the impacted data subjects.
With the aim to be compliant with the above indicated regulatory provisions and to ensure the protection of our stakeholders’ personal data, we have created the following section that enable you to report any suspected personal data breach.
We kindly ask you to fill the following section, selecting your profile typology (customer, employee, other, broker, outsourcer)